
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. (8am-7pm CST M-F) Rent a Box Truck or Cargo Van. (8am-7pm CST M-F) Toll Road charges including service fees and administration fees (administered by PlatePass) 87.

(administered by American Traffic Solutions) 87. BBB Business Profiles are subject to change at any time. Parking, Traffic & Toll Violations including administration fees. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I'm grateful for your professionalism and support of customers as myself.Thank you again for your assistance!Best regards,*****************************īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The BBB has helped me several times in the past. Phoenix Financial Services customer service contacts. In order to correct my credit report, I will need a copy of the contract or Concord needs to contact the credit agency and correct the information that it's not a mortgage, but a personal loan.I appreciate your much needed and valued assistance. Unfortunately, they did not and informed me Concord should honor my request because all the information was forwarded to them. I contacted FCC, the former agency to see if they may have had a copy of the contract. Each time I spoke to Concord I'm told a different story, never resolving the issue.

Upon speaking to them, I was told the contract will be sent to my email in 7-5 business days, then 1 -3 business days, finally 1 day. I have contacted Concord several times, even spoken to a manager, requesting a copy of the contract so I can forward the correct information to the credit agencies. This changes my financial profile tremendously.

Recently, I was informed by a financial institution that Concord has my account listed as a mortgage. Previously, this account was transferred from ***************. I have a personal loan with Concord since October 1, 2021.
